FAQ

How long does delivery take?
We typically fulfill orders 1 business day after the order date, but unexpected delays may occur from time to time. Shipping can take anywhere from 2-7 days depending on the delivery address. We also offer shipping upgrades like Overnight or 2 day delivery via UPS for an additional fee. Our team fulfills orders Monday - Friday only.

Can I change my order?
Yes! Please let us know ASAP if you'd like to make any changes to your order, including address updates, item updates, or cancellations. We strive to fulfill orders within 1-2 business days, so any changes after fulfillment may incur additional fees.

Email us at Sales@LuminaLaBelle.com to make a change.

What is your return policy?
If for any reason you do not love your purchase, please return the item in its original and unworn condition within 30 days of the original order date for a full refund, less shipping costs.

Refunds are issued back to the original form of payment or as store credit within 5-10 business days after we receive your package.

We reserve the right to refuse a return if it is outside of the return period, if it has obviously been open. If your return is refused, you will be charged for return shipping.

Do you offer any promotions or discounts?
Yes! All our promotions are offered exclusively through email, social, or both. Please follow us on IG @LuminaLaBelle or sign up to receive email announcements!